Rel Comm - Exclusive Provider of Mitel Phone Equipment in Western New York and North Carolina

 

Glen Rose Independent School District

K-12 District Improves Classroom Safety and Parent-Teacher Communications

Customer Needs

  • Telephones in every classroom
  • Better communication between teachers and parents
  • More efficient communication between staff
  • Leverage existing data infrastructure and avoid costly cabling
  • Simplify phone system and reduce need for technical intervention

Solution Components

  • Survivable Mitel 3300 Integrated Communications Platform (ICP) distributed solution with embedded voice mail
  • Mitel 7100 Management Access Point
  • Mitel OPS Manager
  • Mitel Programmable Key Modules (PKM)
  • Mitel IP sets with resiliency and power-over-Ethernet

Results

  • Added more than 200 telephone extensions without need for additional lines
  • Improved security and safety for students and teachers
  • Facilitated better communication between parents and teachers
  • Achieved a high-reliability phone system with minimal need for technical intervention
  • Saved more than $200,000 dollars on the cost of upgrading a traditional phone system
  • Survivable IP phone network with resiliency for all sets

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     "The Mitel phone system performs exactly as we wanted. Since installing the solution we have been through lightning storms and power outages and have had no downtime. We wanted a 'set-and-forget' system and that's what we got. Most importantly though, we've improved the security of our teachers and classrooms."

Kerry Hancock,
Technology Director, Glen Rose ISD

 
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